🔒 Personal Information Protection

bst222 Privacy Policy

Your personal information is completely safe with us. We protect your privacy through SSL encryption and strict data security processes.

This privacy policy applies to all users of the bst222 platform. It is a legal document that describes how we collect your information, why we collect it, how we use it, and how we store it. Please read this policy carefully. Continuing to use our services means you agree to all the terms of this policy.

1 Introduction and Overview

bst222 is an online gaming platform operating in Bangladesh. We place the highest importance on the privacy of our users. This policy explains what types of information are collected from you when you use our website and mobile services, the purposes for which that information is used, and the circumstances under which it may be shared with third parties.

This privacy policy and our terms and conditions together form our legal framework. If you have any questions, contact us at: [email protected].

Last updated: January 1, 2026

2 Information We Collect

bst222 collects the following types of information in order to provide its services properly:

2.1 Registration and Identity Information

  • Full name and date of birth
  • Email address and mobile number
  • National ID card or passport number (for identity verification)
  • Permanent and current address

2.2 Financial Information

  • bKash, Nagad, Rocket, Upay or bank account number
  • Deposit and withdrawal transaction history
  • Payment method details (however, full card numbers are not stored)

2.3 Technical Information

  • IP address and device identifiers
  • Browser type and operating system
  • Login time and usage patterns
  • Cookie and session data

2.4 Gaming Activity Information

  • Betting and gaming history
  • Wallet balance and bonus usage information
  • Preferred games and categories

3 Purpose of Using Information

We use the information we collect for the following lawful purposes:

  1. Account management: To assist with your registration, login and profile creation.
  2. Identity verification: To prevent fraud and confirm that the user is at least 21 years of age.
  3. Payment processing: To complete deposit and withdrawal transactions and ensure financial security.
  4. Customer support: To respond to your questions, complaints and support requests.
  5. Platform improvement: To analyze user experience and improve the quality of our services.
  6. Bonuses and offers: To send you relevant promotions and bonus offers (you can opt out of this at any time).
  7. Security: To detect unauthorized access and suspicious activity.
  8. Legal compliance: To comply with applicable laws and regulations.

4 Information Sharing Policy

bst222 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with selected trusted partners for payment processing (such as bKash, Nagad, Rocket, Upay), identity verification, and technical services. These partners are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

If we are required to provide information as part of a court order, government directive or legal process, we will do so. In such cases, we will try to notify you to the extent possible.

4.3 Business Restructuring

In the event of a business merger or transfer of ownership, your information may be transferred to the new operator, who will also be bound to comply with this privacy policy.

5 Data Security Measures

bst222 applies industry-standard technical and organizational measures to protect your information:

  • SSL encryption: All our data transmissions are secured with 256-bit SSL/TLS encryption, keeping your information completely safe in transit.
  • Encrypted storage: Sensitive data such as passwords and payment-related information is stored in encrypted form.
  • Access controls: Only authorized staff can access the necessary information, and every access is logged.
  • Security reviews: Regular security audits and vulnerability assessments are conducted.
  • Firewall and anti-fraud systems: Advanced firewall and anti-fraud measures are kept active at all times.
  • Two-factor authentication: A two-step verification process is available to strengthen account security.

Even so, no data transmission over the internet is completely risk-free. We strive to ensure the highest level of protection, but no organization can guarantee absolute security.

6 Data Retention Period

We retain your information only for as long as necessary. The retention period for specific types of information is listed below:

  • Account information: For the duration the account is active and for a minimum of five years after it is closed.
  • Financial transaction information: Generally retained for up to seven years to meet legal requirements.
  • Gaming history: For up to two years after the account is closed.
  • Technical logs: Generally for 90 days to one year.
  • Communication and support records: For up to three years after the account is closed.

Once the specified period ends, information is securely deleted or anonymized so that you can no longer be identified.

7 Your Rights

As a bst222 user, you have the following rights regarding your own information:

  1. Right to access: You may request to know what information we have collected and stored about you.
  2. Right to rectification: If there is any inaccuracy in your information, you may request that it be corrected.
  3. Right to erasure: In certain circumstances you may request that your information be deleted, though complete deletion may not be possible where legal obligations exist.
  4. Right to object to processing: You may object to the use of your information for marketing purposes and request that it be stopped.
  5. Right to data portability: You may request that certain information be provided in a structured format.
  6. Right to withdraw consent: If you have given consent for a specific use of your information, you may withdraw that consent at any time.

To exercise any of the above rights, contact us at: [email protected]. We generally try to respond to your request within 30 days.

8 Cookie Policy

bst222 uses cookies to operate the website. Cookies are small text files stored in your browser. We use the following types of cookies:

8.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, ensure security, and remember your preferences. Without these cookies, the website will not function properly.

8.2 Functional Cookies

These cookies are used to provide your language preferences, interface settings and a personalized experience.

8.3 Analytics Cookies

Analytics cookies are used to understand how our site is used and to improve the quality of our services. Data from these cookies is anonymous and does not identify you personally.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.

9 International Data Transfers

Our server infrastructure may be located in various countries. As a result, your information may be transferred internationally. We ensure that these transfers are carried out with appropriate safeguards, such as:

  • Standard contractual clauses or equivalent agreements
  • Data processor agreements that establish strict privacy standards
  • End-to-end encryption during transfer

Regardless of which country your information is stored in, the terms of this privacy policy will apply there as well.

10 Protection of Minors' Information

bst222 provides services only to those aged 21 or above. We do not knowingly collect information from any person under the age of 21. An age verification process is carried out at the time of registration.

If for any reason the information of a minor enters our system and we become aware of it, that information will be immediately deleted and the associated account will be closed. If you have any concerns about this, please let us know at: [email protected].

11 Policy Changes and Updates

bst222 reserves the right to change this privacy policy at any time. For significant changes, we will notify you in the following ways:

  • A notification will be sent to your registered email address.
  • A notification will be displayed on the main page of the website.
  • At the time of login, you may be asked to accept the updated policy again.

Continuing to use our services after any changes will indicate that you agree to the updated policy. The "Last updated" date at the top of this page will always indicate the most recent version.

12 Contact and Complaints

If you have any questions, concerns or complaints about this privacy policy, please contact us directly. We are able to communicate with you in Bengali and every complaint is taken seriously.

  • Email: [email protected]
  • Live chat: Talk to us directly in Bengali 24/7
  • Response time: We generally respond to written requests within 30 business days.

Before contacting us, please check our FAQ page — answers to many common questions can be found there.

To learn more about us and read about the quality of our services, visit our About Us page.

Privacy Policy Summary

Information Protected

All your information is kept safe on SSL-encrypted and secure servers.

Information Not Sold

Your personal information is never sold to third parties.

Your Control

You always have the right to view, correct and delete your information.